Privacy Policy
Effective Date: 6/1/2021
Williams Chicken, Inc. (collectively, “Williams Chicken,” “we,” or “us”) operates the
franchise.williamschicken.com
website (the “Website”) and other online services, tools, and programs that link to this Privacy
Policy (collectively,
the “Williams Chicken Online Services”). This Privacy Policy explains how we collect, use,
store, and share the
information you provide when you visit or use the Williams Chicken Online Services. It also
explains how you can get
information or ask questions about this Privacy Policy.
Williams Chicken operates a restaurant system that includes both company-owned and
franchisee-operated locations. Our
franchisees (“Franchisees”) are independent contractors who own their restaurants and may have
different privacy
practices. This Privacy Policy does not apply to Franchisee-owned websites, social media pages,
or other online services
(collectively, the “Franchisee Services”). Any questions about a Franchisee’s services should be
directed to the
respective Franchisee, as Williams Chicken is not responsible for their privacy practices.
By using the Williams Chicken Online Services, you accept the terms of this Privacy Policy
regarding how we collect,
use, and share your personal information. If you do not agree with this Privacy Policy, please
discontinue use of the
WilliamsChicken Online Services.
Personal Information We Collect and How We Use It
Personal Information” refers to details that can be used to identify or contact an
individual.
Williams Chicken may
collect Personal Information such as your first and last name, mailing address, email
address,
and phone number when you
provide it through our online services. This information enables us to deliver the products,
services, features, and
functionality you request and to communicate with you about them. For instance, we may use
this
information—along with
any details you voluntarily provide about your visits to Williams Chicken locations—to
inform
you about upcoming
promotions, special offers, and events. Additionally, your Personal Information may be
collected
when you join the
Williams Chicken E-Club, provide feedback, enter a sweepstakes or contest, or reach out
through
our “Contact Us” form.
Our online services may also include links to third-party websites or services not operated
by
Williams Chicken,
including suppliers and service providers that facilitate online orders, payments, or
merchandise purchases. These
third-party services may collect information about your experiences at Williams Chicken,
feedback, or other
input—potentially on an anonymous basis. Any information you provide through a third-party
service is subject to that
provider’s privacy policy and terms of use. Williams Chicken does not assume responsibility
for
the actions, privacy
policies, or data security practices of third-party services. It is your responsibility to
review their policies before
engaging with them. Any issues related to these services should be addressed directly with
the
respective third-party
provider.
If you inquire about franchise or employment opportunities through our website, additional
Personal Information may be
collected. Prospective franchisees may be asked to provide details such as their full name
(current and previous),
mailing address, phone number, email, and professional background. We may also request
business
references and prior
supervisor contact information. If a franchise applicant provides third-party contact
details,
they confirm that they
have permission to share this information with Williams Chicken. Information collected from
prospective franchisees is
solely used to assess qualifications and experience; submission of a franchise application
does
not establish a
franchise relationship with Williams Chicken.
Prospective employees can register on our website to receive job alerts. We may collect
Personal
Information such as
name, email, and location (city, state, or zip code) to send these notifications. Applicants
may
also choose to upload a
resume when joining our Talent Network, which could include additional Personal Information.
Please note that joining
the Talent Network does not constitute an official job application. To apply for a specific
position, applicants must
submit their applications through the applicable third-party service contracted by Williams
Chicken. Any job-related
Personal Information provided through a third-party application process is subject to the
third
party’s privacy policy.
However, Williams Chicken will receive certain applicant details, including name, mailing
address, email, phone number,
driver’s license number, and professional background (such as past employers, job titles,
education, and references, if
provided). If a resume is submitted, any additional Personal Information included in the
document will be accessible to
Williams Chicken and relevant franchise owners, but only for locations where the applicant
applies. This information is
used solely to assess experience and qualifications for employment opportunities.
Williams Chicken may also collect Personal Information when you engage with activities we
sponsor on social media
platforms such as Facebook®, Instagram®, or Twitter®. Each of these platforms operates under
its
own privacy policy and
terms of service, which are not governed by Williams Chicken. It is your responsibility to
review and comply with the
policies of any social media platform you use. Any concerns regarding a social media
platform
should be directed to its
respective provider, not Williams Chicken.
Additionally, we may combine Personal Information with demographic data such as age,
birthday,
gender, and interests to
personalize our services and offers. You may always choose not to provide certain
information
and opt out of receiving
promotional messages. When combined with other data, if the full dataset can identify you,
we
will treat it as Personal
Information in accordance with this Privacy Policy.
Cookies
Cookies are small data files stored on your device to enhance your experience when visiting a website. These files help store login credentials, preferences, and purchase history, making web browsing more convenient. Williams Chicken uses cookies, including those from third-party vendors, to support our online ordering system, understand how our online services are used, and improve functionality based on user behavior. You may adjust your browser settings to refuse cookies or receive alerts when cookies are being used, but disabling cookies may affect certain features of the Williams Chicken online services.
Do Not Track Requests & Third-Party Tracking
Unless your browser settings prevent analytics tools from tracking your activity, Williams Chicken does not currently have the capability to exclude you from usage analytics when a "Do Not Track" request is sent. Since there is no universal standard for recognizing these signals, we do not respond to them at this time. However, we do not authorize third parties (aside from vendors supporting our online services) to track your activity on our website or monitor your behavior before or after visiting Williams Chicken’s online services. Despite this, we cannot control third-party tracking that may occur without our knowledge.
Information We Share with Third Parties
Williams Chicken may share your information, including Personal Information, with franchise
owners and store operators
to better serve you and communicate with you about our products and services. Additionally,
we may share information
with third-party service providers, including web hosting companies, marketing agencies,
mailing services, technology
providers, and administrators of promotions, contests, and loyalty programs that support
Williams Chicken or its
franchise system.
We reserve the right to disclose your information as necessary to comply with legal
obligations, protect Williams
Chicken’s interests, and maintain the integrity of our online services. In the event of a
business transaction such as a
merger, acquisition, or sale of assets, your information may be transferred as part of that
process. If Williams Chicken
undergoes a bankruptcy or reorganization, your data may also be considered a business asset
and transferred accordingly.
Additionally, we may disclose Personal Information in response to law enforcement requests,
subpoenas, court orders, or
government regulations. If we believe disclosure is necessary to investigate potential legal
violations, cooperate with
legal authorities, or take action against suspected fraud, we reserve the right to share
your information with relevant entities.
Notice to Users Outside the United States
Notice to Users Outside the United States Williams Chicken is headquartered in the United States, and our online services are intended for U.S. residents only. If you are accessing our website from outside the United States, any information you provide will be transferred to and stored within the U.S. By submitting your information, you acknowledge and consent to this transfer and storage. Regardless of location, we will handle your information in accordance with this Privacy Policy.
Your California Privacy Rights
In accordance with Section 1798.83 of the California Civil Code, California residents have the right to request details about the types of personal information shared with third parties for direct marketing purposes. If you have an established business relationship with Williams Chicken and would like to request this information, please contact us using the information provided below. Other states may implement similar laws in the future; residents of such states should also reach out with any related inquiries.
Children’s Privacy
Williams Chicken’s online services are not intended for children under the age of 13. We do not knowingly collect Personal Information from individuals under 13. Some features of our services may also require users to be at least 18 years old (or the legal age of majority in their jurisdiction). If you do not meet these age requirements, parental or guardian consent is required for participation. If you are a parent or guardian and believe your child has shared Personal Information with us, please contact us to request its removal. We will make commercially reasonable efforts to locate and delete such data.
Contact Us
If any Personal Information we hold about you is inaccurate, incomplete, or outdated, please
contact us, and we will
take commercially reasonable steps to update it. You may be required to verify your identity
before we make any changes.
Additionally, if you have any questions about this Privacy Policy, please reach out using
the contact details below.
For inquiries, you may contact us by mail at:
Williams Chicken
2831 E. Ledbetter
Dr.
Dallas, TX75216
Attn: Legal
Department