Job Opportunities

Welcome to Williams Chicken Careers.

Join the Williams Chicken family!

When you join Williams Chicken, you are joining a family! We take pride in providing fresh, marinated chicken, and southern-inspired favorites. We offer extensive training and a fun and collaborative work culture. Our customers come back because we believe that if you would treat customers how you want to be treated you have a very good chance of them coming back.  That’s at the core of who we are. We appreciate your interest in joining our brand.
Benefits/expectations of working for Williams Chicken:
  • Family-friendly atmosphere
  • Positive interaction with other team members
  • Expected to exhibit excellent people skills and provide courteous, accurate service to customers
  • Paid leave and medical benefits.
  • Expected to multitask and cross train for other areas of store operations
  • Participate in customer service and leadership training for a better work ethic as well as personal growth
  • Chance of advancement into management as well as franchise opportunity.

Job Opportunities

Team Member | Cook

Job Summary:  To prepare and cook food products as specified by the Manager in Charge of the Shift. Accomplishes tasks in a timely, clean and orderly manner. You must be at least 19 years of age to apply as a cook.

Key Duties/Responsibilities:

  • Sets up the batter table, collects all necessary smallwares, and prepares batter mix.
  • Make our signature chicken at the highest quality standards
  • Checks all equipment and immediately reports any malfunctions within the area to the Manager in Charge.
  • Color balances fryers and adds sufficient shortening so that the proper shortening level can be maintained.
  • Filters and cleans all fryers at the designated times while following all guidelines of safety (including use of provided safety equipment).
  • Pans sufficient chicken for operational needs.
  • Prepares and cooks all food product as dictated by the needs of the business and at the direction of the Manager in Charge.
  • Work well in a fast-paced environment
  • Maintains a clean work area by practicing “clean-as-you-go” practices while following all of the guidelines/procedures of sanitation and safety.
  • Verifies all necessary product and supplies are stocked and available at the batter area.
  • Maintains organization and cleanliness of the cooler.
  • Perform all other tasks as assigned by Manager in Charge of Shift.

Team Member | Cashier

Job Summary: To serve each guest courteously, quickly and efficiently while adhering to Williams Chicken procedures. Accomplishes tasks in a timely and orderly manner. You must be at least 16 years old to apply as a cashier.

Key Duties/Responsibilities:

  • Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
  • Takes and fills the customer’s order within company mandated service time.
  • Suggestive up sell of products as directed by management.
  • Collects money and delivers order to customer.
  • Immediately attends to any customer service problem or complaint.  Notifies manager as needed.
  • Verifies opening reading and bank.  Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used.  Counts down drawer at end of shift to ensure accuracy.
  • Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
  • Ensures that all product holding times are strictly observed.
  • Ensures products on the counter or in the display case are properly rotated and attractively displayed.
  • Keeps display case interior and exterior clean at all times.
  • Stocks the service area with a sufficient supply of napkins, cups, lids, etc.  Maintains an adequate supply of iced tea.
  • Performs all other duties as assigned.

Team Leader

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Williams Chicken. You must be at least 19 years old to apply as a team leader.

Key Duties/Responsibilities:

  • Monitors and ensures prompt, friendly, and courteous customer service.
  • Monitors and ensures all Williams Chicken menu products are prepared and served according to standard procedures.
  • Ensures that prepared job assignments and activities are carried out by Team Members.
  • Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
  • Demonstrates proper procedures for Team Members to follow.
  • Ensures that safety and security policies and procedures are enforced.
  • Monitors and performs opening and closing duties as required.
  • Follows and ensures the use of proper product procedures for preparation of all menu items.
  • Follows procedures for receiving, handling, and storage of food products.  Follows proper rotation and icing procedures.
  • Maintains professional and ethical leadership behaviors at all times.
  • Ensures on-time attendance by each employee for shift.
  • Performs other duties as assigned.

Assistant Manager

Job Summary: As an Assistant General Manager, you will be responsible for the hands on day-to-day activities of the restaurant. Duties of this position will include implementing initiatives, assisting in finance plans, all banking and administrative responsibilities, interviewing, hiring, training, and maintenance. A qualified applicant will have a high school diploma or GED, possess knowledge of P & L statements, POS systems, have good communication and leadership skills, the ability to lift 50 pounds, have a valid driver’s license with access to an automotive vehicle including proof of insurance, a phone and minimum 1 year restaurant supervisory experience. You must be at least 19 years old to apply as a team leader.

Key Duties/Responsibilities:

  • Creates an in store service environment that exceeds guest expectations with regard to friendly, quick and accurate service.  Builds team understanding and commitment to guest service standards.
  • Provides guests a “brand right” environment in which to place their orders, receive their food and dine inside the restaurant.
  • Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
  • Provides guest satisfaction by assisting and resolving all complaints in person or by phone,
  • Ensures that all incoming calls are handled in a prompt, courteous, and professional manner.
  • Ensures that product displays on the counter or in the display case are properly rotated and attractively displayed.
  • Maintains standard procedures for receiving, handling, and storage of food products.
  • Monitors and assists with all assigned housekeeping duties to provide a clean and organized restaurant.
  • Ensures that all tasks are accomplished in a safe manner.
  • Inspects and ensures the outside grounds and parking lot are properly maintained to create a brand right environment.
  • Monitors and ensures adherence to all safety and security policies and procedures.

General Manager

Job Summary: As general manager, you’ll be involved in all aspects of the business and restaurant operations. Customer satisfaction should be your driving motivation, but you should also be able to utilize P&L statements and other technologies to manage and exceed profit goals. You’ll be responsible for sourcing, hiring, coaching and motivating employees while providing a safe and welcoming work environment.

Key Duties/Responsibilities

  • Oversee daily operations and ensure safety and sanitation standards are followed
  • Respond efficiently and accurately to customer complaints
  • Manage financial reports and maintain a profitable business through the use of P&L statements
  • Source, hire and continually develop team members with training and coaching
  • Understand and enforce current HR laws and best practices
  • Grow sales using different tactics and strategies
  • Manage and promote the brand
  • Schedule routine or emergency maintenance

“We don’t subscribe to quicker is better.
We take our time, let it go through the process, the end result is a better product.”

Equal Opportunity Employer

William’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.